Technical Support
DigiTeam provides on-site and remote technical support for desktops, laptops, mobile devices, networks, servers, wireless networks (Wi-Fi), and more.
Desktop Infrastructure
- Software issues (browsers, Microsoft Office, PDF readers, accounting software, cloud-based software, and more)
- Hardware issues
- Computers that are slow, showing error messages, or will not boot
- Email issues
- Printer issues and configurations
- Licensing issues
Wi-Fi Troubleshooting
- Connection and latency issues
- Dead zones
Server Infrastructure
- Maintenance, diagnostics, and repairs for on-premise and cloud servers
Network Infrastructure
- Maintenance, diagnostics, and repairs for switches, routers, firewalls, and on-premise and cloud storage
Other Services
- Data recovery services
- Low-voltage wiring repairs
IT Projects
DigiTeam can complete IT projects for your business ranging from one-off upgrades to company-wide migrations. If your specific project is not listed below, contact us and our team will be happy to discuss the details with you.
- New hardware installations and setups
- New software installations and setups
- Hardware refreshes (replacement of desktops, laptops, servers, etc.)
- Wi-Fi installations and upgrades
- Network assessments
- Windows server and desktop migrations
- Email migrations
- Design and implementation of new server infrastructure
- IT setup for new office buildouts, office expansion/remodeling, and office moves
- IT vendor assessment and consolidation
- Low-voltage wire installations and expansions
- Other ad-hoc projects
Managed IT Services
By having DigiTeam manage your IT services, your business can free up additional resources to focus on generating income rather than spending time on technical issues.
Backups and Recovery
- On-premise and/or cloud data backup solutions
- Data recovery services after a malware infection, hardware failure, software failure, or an accidental deletion/modification of a file
- Maintenance-free for your business
- Adjustable data retention policies
- Quarterly backup testing
Malware Protection
- Endpoint protection from viruses, spyware, Trojan horses, and other threats
- Automated alerts and remediation
Windows Patching
- Scheduled Windows security and feature updates
- Minimizes security vulnerabilities and ensures system stability